Novotel Phuket City Phokeethra - Family & Business trip hotel - #ALLSAFE


Your health & safety is our absolute priority


We have introduced elevated hygiene & prevention measures to ensure your safety. The ALLSAFE lable certification, developed with and vetted by Bureau Veritas, represents our new cleanliness & prevention standards and provides assurance that these standards have been met in our hotels.

✔  Guests provided with individual sanitiser, wipes and masks.

✔  From July, guest access to medical professionals & tele-medical support.

✔  Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.

✔  Strengthened room cleaning protocols including extra disinfection of high touch room & bathroom areas.

✔  Social distancing enforced in all common areas.

✔  Sanitiser provided in key public areas (front desk, elevators, restaurant, etc.)

✔  Reinforced food safety strandards & new buffet protocols.

✔  Safe room service provided at no extra charge in case of restaurant closure.

✔  Contactless check-in, check-out and payments carried out whenever possible.

✔  Dedicated guest hotline to answer questions and to best prepare their stay.

✔  Employees given comprehensive safety & hyqiene training.

We are doing everything possible to reassure and anticipate your needs.



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